Program Assistant
Full-time 4 days ago Full Job Description JOB Under the general direction of the Program Supervisor/Director, performs a variety of technical and clerical duties and provides support and assistance to clients.
The Clinic Program Assistant is responsible for general supply ordering and inventory, and fills in at the clinic front desk.
If you are a meticulous organizer who loves spreadsheets and planning, this may be the position for you.
The ideal candidate enjoys multi-tasking and has a knack for keeping the clinic flow moving along.
Multilingual applicants encouraged to apply.
1.
Provide backup coverage to Battle Creek and Albion clinic front desk services.
2.
Patient check-in and check-out including handling of cash and credit card payments.
3.
Register clinic patients into the Electronic Medical Record System.
4.
Provide information via in-person or on phone about clinic services.
5.
Accept donations and collect payment.
6.
Perform clinic reports as needed and daily cash out reports.
7.
Assist with various tasks to keep clinic programs organized.
8.
Track and maintain expiration dates on various clinic supplies.
9.
Manage CCPHD general supply ordering and inventory, including meticulous use of spreadsheets.
10.
Assist with tracking program data and assist with customer survey process.
11.
Coordinate Facebook postings and waiting room electronic display programing in coordination with Clinic Supervisor.
12.
Maintain clinic stock of educational materials.
13.
Perform clinic reports as needed and daily cash out reports.
14.
Assist with community-based clinics and events.
15.
Assist with preparation of supplies and materials for community outreach.
16.
Regularly review public facing clinic area materials to ensure they are current.
EXAMPLE OF DUTIES 1.
Perform a variety of clerical duties including data entry, filing, and creating forms, documents, and brochures.
2.
Schedule appointments and facilitate client referrals based on program need.
3.
Collect and input data for billing, reporting, and tracking as necessary.
4.
Assist in the maintenance of program policies and operational procedures.
5.
Assist in gathering data and developing reports as needed/requested.
6.
Maintain supply inventory.
7.
Participate in community events.
8.
Complete assigned program projects.
OTHER DUTIES & RESPONSIBILITIES1.
Participate in team and general staff meetings.
2.
Participate in public health quality programs (e.
g.
, Quality Improvement, Quality Assurance, Quality Control).
3.
Participation in emergency exercises and training required.
4.
Assess own needs for professional growth and participates in education that increases knowledge and skills in area of responsibilities.
5.
Adhere to established policies and procedures and maintains client confidentiality.
6.
Perform other duties as assigned.
MINIMUM QUALIFICATIONS 1.
Knowledge normally acquired through the completion of an Associate's Degree or a minimum of four years of experience in a clerical position.
2.
Minimum three years customer service experience.
3.
Strong Microsoft Office and data entry skills.
4.
Strong interpersonal and customer service skills.
5.
Ability to multi-task simultaneous projects requiring concentration and attention to detail with frequent distractions due to people and telephone calls.
6.
A valid Michigan driver's license, an exceptional driving record, and a personal vehicle including proof of vehicle insurance are required.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Clinic Program Assistant is responsible for general supply ordering and inventory, and fills in at the clinic front desk.
If you are a meticulous organizer who loves spreadsheets and planning, this may be the position for you.
The ideal candidate enjoys multi-tasking and has a knack for keeping the clinic flow moving along.
Multilingual applicants encouraged to apply.
1.
Provide backup coverage to Battle Creek and Albion clinic front desk services.
2.
Patient check-in and check-out including handling of cash and credit card payments.
3.
Register clinic patients into the Electronic Medical Record System.
4.
Provide information via in-person or on phone about clinic services.
5.
Accept donations and collect payment.
6.
Perform clinic reports as needed and daily cash out reports.
7.
Assist with various tasks to keep clinic programs organized.
8.
Track and maintain expiration dates on various clinic supplies.
9.
Manage CCPHD general supply ordering and inventory, including meticulous use of spreadsheets.
10.
Assist with tracking program data and assist with customer survey process.
11.
Coordinate Facebook postings and waiting room electronic display programing in coordination with Clinic Supervisor.
12.
Maintain clinic stock of educational materials.
13.
Perform clinic reports as needed and daily cash out reports.
14.
Assist with community-based clinics and events.
15.
Assist with preparation of supplies and materials for community outreach.
16.
Regularly review public facing clinic area materials to ensure they are current.
EXAMPLE OF DUTIES 1.
Perform a variety of clerical duties including data entry, filing, and creating forms, documents, and brochures.
2.
Schedule appointments and facilitate client referrals based on program need.
3.
Collect and input data for billing, reporting, and tracking as necessary.
4.
Assist in the maintenance of program policies and operational procedures.
5.
Assist in gathering data and developing reports as needed/requested.
6.
Maintain supply inventory.
7.
Participate in community events.
8.
Complete assigned program projects.
OTHER DUTIES & RESPONSIBILITIES1.
Participate in team and general staff meetings.
2.
Participate in public health quality programs (e.
g.
, Quality Improvement, Quality Assurance, Quality Control).
3.
Participation in emergency exercises and training required.
4.
Assess own needs for professional growth and participates in education that increases knowledge and skills in area of responsibilities.
5.
Adhere to established policies and procedures and maintains client confidentiality.
6.
Perform other duties as assigned.
MINIMUM QUALIFICATIONS 1.
Knowledge normally acquired through the completion of an Associate's Degree or a minimum of four years of experience in a clerical position.
2.
Minimum three years customer service experience.
3.
Strong Microsoft Office and data entry skills.
4.
Strong interpersonal and customer service skills.
5.
Ability to multi-task simultaneous projects requiring concentration and attention to detail with frequent distractions due to people and telephone calls.
6.
A valid Michigan driver's license, an exceptional driving record, and a personal vehicle including proof of vehicle insurance are required.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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